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Research shows that trust is the most important factor for Croatian customers when shopping online

first_imgBut since we know that it is 10 times cheaper to return an existing customer than to get a new one, they were also asked what is most important to them to repeat the purchase. As expected, most of them will return if they aresatisfied with the purchase and service, and only after that if they are satisfied with the purchased product, and if the trader pointed them out attractive new offers. Therefore, good user experience with a retailer is most important to most online shoppers, which suggests that the most important factor on the internet – gain the trust of customers. The eCommerce Croatia Association conducted a survey of 1959 online customers with the help of its members – web retailers. More than 36 percent of respondents shop online at least once a month, while as many as 20 percent shop several times a week. The surveyed Croats mostly buy clothes and shoes on the Internet, followed by household items and electronic devices. Also, a significant portion of them buy online travels and tickets. According to information obtained from merchants who participated in the survey, 50 to 70 percent of purchases end with the choice of payment upon collection, but when these same customers are asked which payment method they prefer, most of them like the “card”, while “cash on delivery” second, and PayPal in a high third. The aim of the research was to find out what online shoppers in Croatia want, what they buy most often, which payment methods they prefer, how they make the purchase decision, and what bothers them the most after the purchase. Although as many as 23,4 percent of respondents give up shopping due to the search for a better price, slightly more of them give up due to negative reviews. When asked about the most important criteria for the first purchase, they put “the possibility of preferred payment”, But follow in their footsteps”positive customer reviews”And”safe purchase certificate”. One of the reasons for the discrepancy between desire and reality is probably the “fear of data theft” that still has over 56 percent of respondents, but also the fact that they can not ask for a card and type data. Given the recent introduction of a new PSD2 regulation that brings biometric verification, it is believed that the card payment process will be facilitated in the future. Source / photo: Ecommerce Croatia Although the research did not directly address the tourism sector, it provides a good overview and reveals the habits of online consumers. As we can see, if customers are satisfied with the quality of service, they are willing to repeat the purchase. On the other hand, if the reviews are negative, the buyer will cancel the purchase. Also, it is interesting that the possibility of preferred payment to customers is even more important than negative reviews, so every caterer and renter should offer several different payment methods when booking a tourist offer. According to the data of the Ecommerce Foundation from the Netherlands, Croatian ecommerce is continuously growing from year to year, and in 2019 it reached 449 million euros, which is about 6 percent of the total value of retail in the Republic of Croatia. Over 70 percent of the population in Croatia uses the Internet, and almost half of Croats have bought something online at least once. But how many of them do it a little more often?last_img read more

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Biodiesel consumption to slip 13.6 percent this year

first_img “We still keep the decree in case things change,” he told reporters at a press briefing.The ministry’s estimate is based on state-owned Pertamina’s projected fuel demand. The top fuel distributor expects fuel consumption to fall by around 25 percent this year, compared with normal conditions, as businesses remain partially closed.The lower fuel consumption is primarily driven by lower aviation fuel and gasoline consumption, which are respectively used by airplanes and private vehicles. Diesel consumption fell less steeply as commercial vehicle activity remained relatively more active amid social restrictions.Topics : Consumption of key biodiesel ingredient fatty acid methyl esters (FAME) in Indonesia is expected to fall short of this year’s target by 13.6 percent amid falling fuel consumption.Consumption is expected to reach 8.3 million kiloliters, down from 9.6 million kl of subsidized FAME allocated for this year, said the Energy and Mineral Resources Ministry’s Renewables Director General Sutijastoto on Tuesday.Despite the lower consumption, his office will not revise the annual biodiesel subsidy budget, which is stipulated under energy ministry decree No. 119/2019.last_img read more

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Has Discipline Become a Dirty Word?

first_imgNational Catholic Register 14 October 2017Family First Comment: Some great nuggets of advice in this article…“Dr. Den Trumbull has been a practicing pediatrician for 30 years. He’s a founding member and former president of the American College of Pediatricians. Dr. Trumbull told me he’s seen a tremendous shift in the last 30 years in how parents think about discipline. The word itself now has a negative connotation, and its use has sharply declined in his experience. The shift, he says, has been away from training and teaching (which is what discipline is all about) to maintaining and entertaining children. I asked Dr. Trumbull what happens if parents only affirm their children and don’t correct them. “It’s counterproductive because children are naturally self-centered and egocentric. But many modern-day experts feel that if you simply avoid conflict and ‘follow the child,’ he or she will lead you along the right path eventually. That’s based on the philosophy that children are basically good and fair and innocent. But they’re not. Any parent of a toddler knows that children are innately selfish. Therefore, they need discipline – both affirmation and correction – as training to operate respectfully and to interact appropriately with those around them starting with parents and siblings, and ultimately as adults in society.”“Parents today seem paralyzed by uncertainty. They don’t know what to do or how to do it. They want to be their child’s friend. Parents seem to want to avoid conflict and keep their children happy all the time. But happiness comes with self-control and self-confidence. And confidence follows discipline; it doesn’t precede it.” He also believes that many parents today are simply too busy to invest the necessary time in building relationships with their children. Technology can be a problem, too, when parents and children spend too much time in front of screens and not enough time talking with each other.”In my last piece, Dr. Jane Anderson, a Clinical Professor of Pediatrics at UC San Francisco, explained how important it is for parents to be authority figures for their children. Authoritative parents (as opposed to those who are permissive or authoritarian) make rules and set standards for their children in a nurturing, loving way. Psychologist Diana Baumrind first identified these different styles of parenting by observing preschoolers and their parents. The children who were self-reliant and happy had parents who were nurturing, but didn’t hesitate to set limits. Studies have consistently backed up Baumrind’s findings that children raised by parents with an authoritative style have the best outcomes.Setting limits means being able to say ‘no,’ being prepared for misbehavior, and being ready to respond appropriately. Put simply, authoritative parents must be willing to discipline their children when necessary. And if you think the concept of authority is a tough sell for modern parents, try talking about discipline.Dr. Den Trumbull has been a practicing pediatrician for 30 years. He’s a founding member and former president of the American College of Pediatricians.Dr. Trumbull told me he’s seen a tremendous shift in the last 30 years in how parents think about discipline. The word itself now has a negative connotation, and its use has sharply declined in his experience. The shift, he says, has been away from training and teaching (which is what discipline is all about) to maintaining and entertaining children.“Discipline is commonly understood to mean punishment. But if you look at the definition of discipline it’s basically training that’s expected to produce a specific result,” Trumbull told me in an interview. Dr. Anderson echoes those sentiments, pointing out that the word discipline comes from the Greek word “to disciple,” which means to teach and mentor.According to Dr. Trumbull, discipline means training with the use of both affirmation and correction. What’s missing today – or is in steep decline at the very least – is the use of correction.I asked Dr. Trumbull what happens if parents only affirm their children and don’t correct them.“It’s counterproductive because children are naturally self-centered and egocentric. But many modern-day experts feel that if you simply avoid conflict and ‘follow the child,’ he or she will lead you along the right path eventually. That’s based on the philosophy that children are basically good and fair and innocent. But they’re not. Any parent of a toddler knows that children are innately selfish. Therefore, they need discipline – both affirmation and correction – as training to operate respectfully and to interact appropriately with those around them starting with parents and siblings, and ultimately as adults in society.”Keeping in mind that discipline means training, Dr. Trumbull suggests parents focus on these four things:First, the relationship between parent and child must be healthy. Rules without a relationship lead to rebellion. Parents need to slow down and build a relationship with their children. That means spending time with them. A parent/child relationship isn’t a friendship, it needs to be authoritative. Parents must be lovingly firm.Second is instruction. Make sure it’s clear and age appropriate. Toddlers can’t follow complex instructions, so repetition will be necessary.Third is affirmation. Children need to be praised for their good behavior. If parents find that their acts of correction outnumber their acts of affirmation, they may be “parenting on the fly,” as he puts it. Correction won’t work unless parents take the time to love their children and show them what to replace inappropriate behavior with.Fourth is correction. When children misbehave, they must be corrected or punished. Playpen timeouts are reasonable starting at around 15 months of age. By 18 months to 2 years of age, most children are ready for chair timeouts. At age three and a half, privilege removal is reasonable. And then there’s spanking.Because spanking has become so controversial, I asked Dr. Trumbull for guidelines for those parents who choose to use it. Here’s what he said:Typical ages for using spanking are between 2 and 6.Spanking should always be a planned action, not a reaction, and not done in anger.It should always occur in private to avoid humiliating the child.Use an open hand for one or two swats to the bottom.Always follow it with a review of the offense with the child and the reassurance of the parent’s unconditional love for the child.The most commonly used argument against spanking is that it teaches children that it’s OK to hit. Here’s what Dr. Trumbull has to say about that: “When spanking follows a proactive, forewarned procedure, the child does not perceive that as hitting. However, when it’s reactive and delivered in anger, that would not be appropriate.”He adds that spanking should be used when milder measures have failed. It shouldn’t be a parent’s first option. But when milder measures have not worked – such as disapproval, timeout, or logical consequences – spanking is appropriate.Dr. Trumbull shared with me some thoughts on why modern parents are hesitant to lead their children, to be authority figures to them.“Parents today seem paralyzed by uncertainty. They don’t know what to do or how to do it. They want to be their child’s friend. Parents seem to want to avoid conflict and keep their children happy all the time. But happiness comes with self-control and self-confidence. And confidence follows discipline; it doesn’t precede it.”He also believes that many parents today are simply too busy to invest the necessary time in building relationships with their children. Technology can be a problem, too, when parents and children spend too much time in front of screens and not enough time talking with each other.http://www.ncregister.com/blog/segelstein/has-discipline-become-a-dirty-wordlast_img read more

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St Lucia dam facing drought finds deluge.

first_img 36 Views   no discussions Share Sharing is caring! Share Caribbean St. Lucia Dam_photo credit: caribbean360.comCASTRIES, St Lucia – St Lucia’s Water and Sewerage Company (WASCO) is literally wringing its hands in confusion as it has been forced to handle the current unseasonal heavy rainfall, just as it was gearing up to deal with a drought.The incessant rain over the last few days has not only ensured that the island’s largest reservoir the John Compton Dam was replenished but there are reports that it is overflowing!As of Monday, May 7, 2012, water levels at the Dam exceeded 334 feet, which means that water is now flowing over the spillway.This has erased fears of an impending drought as just last week, WASCO had informed the public that it would be embarking on a water rationing programme to help conserve the fast depleting resource at the Dam.WASCO had reported that as of last week, the dam receded to 227.1 feet or about six feet below the spillway.The recent rains have spurred a series of water cuts in various parts of the island as the water company seeks to deal with the increased water intake.The Company says that it is closely monitoring the system as rain continues to fall heavily with bursts of sunshine in betweenCaribbean 360 Newscenter_img NewsRegional St Lucia dam facing drought finds deluge. by: – May 9, 2012 Tweet Sharelast_img read more

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Man Utd ready to test Arsenal resolve with Aubameyang offer

first_img Loading… Promoted ContentWhy Do So Many Digital Assistants Have Feminine Names & Voices?7 Ways To Understand Your Girlfriend Better11 Most Immersive Game To Play On Your Table TopWhat Happens To Your Brain When You Play Too Much Video Games?Top 10 Most Romantic Nations In The WorldCouples Who Celebrated Their Union In A Unique, Unforgettable Way14 Hilarious Comics Made By Women You Need To Follow Right Now10 Risky Jobs Some Women Do7 Black Hole Facts That Will Change Your View Of The Universe7 Ways To Understand Your Girlfriend Better13 kids at weddings who just don’t give a hootA Guy Turns Gray Walls And Simple Bricks Into Works Of Art Manchester United are joining the battle for Arsenal striker Pierre-Emerick Aubameyang. The Sun says United are considering a stunning bid to try to sign Aubameyang, and are confident they could land the player for £50m. Aubameyang has become one of the most lethal strikers in the Premier League since signing for the Gunners in 2018 and he has scored an impressive 61 goals in 96 appearances in all competitions.Advertisement There is doubt over his future at the club, however, as his contract is due to expire next June, and Arsenal are worried that he could leave on a free transfer. Read Also:Bellerin demands Arsenal captaincy should Aubameyang quit They are therefore thought to be considering selling the player this summer and United are set to launch a surprise bid. FacebookTwitterWhatsAppEmail分享 last_img read more

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World Athletics set 2030 target to become carbon neutral

first_imgWorld Athletics has set a target of becoming carbon neutral by 2030 in its 10-year sustainability strategy. IAAF The worldwide organisation has pledged to reduce its carbon output by ten percent each year and has vowed to switch to 100 percent renewable energy at its Monaco headquarters in 2020. A sustainable procurement code and travel policy is also set to be introduced, alongside best practice guides for its 214 Member Federations and its event organisers. The strategy, released by World Athletics last week, comprises six pillars – leadership in sustainability, sustainable production and consumption, climate change and carbon, local environment and air quality, global equality and diversity, accessibility and wellbeing.Advertisement Loading… Promoted Content7 Of The Wealthiest Universities In The World5 Of The World’s Most Unique Theme ParksBest & Worst Celebrity Endorsed Games Ever MadeWhich Country Is The Most Romantic In The World?10 Of The Dirtiest Seas In The WorldBirds Enjoy Living In A Gallery Space Created For ThemTop 10 Most Iconic Characters On TVCouples Who Celebrated Their Union In A Unique, Unforgettable WayHow They Made Little Simba Look So Lifelike in ‘The Lion King’These Are The Best Stargazing Locations You Can Find On Earth8 Ways Drones Will Automate Our FutureThe Best Cars Of All Timecenter_img “We started on this path a couple of years ago when we made a commitment to assist the global campaign for improved air quality, and began installing air quality monitors in stadiums around the world, but it’s time for us to do more and I’m delighted to launch this roadmap for our organisation and our sport over the next decade,” said World Athletics President Sebastian Coe. “We have already ticked one item off the list, by switching to 100 per cent renewable energy at our headquarters this year, and our ambition is to be a leader in organising sustainable events as we go forward.” read also:Corruption trial of ex-IAAF boss begins in Paris The International Olympic Committee in March added climate positive requirements to the Host City Contract for the Winter Olympic Games as part of its own strategy to promote sustainability. FacebookTwitterWhatsAppEmail分享 last_img read more

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Sherwood ready to trim squad

first_img The Spurs manager has seven players for two positions and he is also considering bringing Tom Carroll back from his loan at QPR. For that reason, the likes of Capoue and Holtby are now being linked with new clubs. Sherwood denied reports Capoue is set to sign for Napoli, but he did not seem too committed to keeping him at White Hart Lane, either. “There’s no movement (with Capoue) as far as I’m concerned,” Sherwood said. “I think Franco might be working in the background regarding a lot of transfers. I’ve heard nothing concrete. He’s a new player so he’s obviously one that I’ve read a lot of speculation about. “We have never had an issue between us. The fact is I’m still getting to know some of these new players and I know the other ones better.” Sherwood’s knowledge of the development team means he has selected 19-year-old midfielder Nabil Bentaleb ahead of Holtby and Capoue in recent weeks. When Sandro and Paulinho return to full fitness, Holtby is likely to move even further down the pecking order. Sherwood ducked a question regarding the German’s future on Friday. “While they’re at the football club, all the players are in my plans,” he said. Even if Holtby and Capoue leave, Tottenham seem reluctant to bring in any new faces given their expenditure last summer. “If we brought in another player now, would he be settled by the end of the season?” Sherwood said. “You might get lucky with one or two but the risk over reward might be too great for us.” Sherwood will be looking to make it five league wins from six on Sunday when Tottenham travel to Swansea. The good news for the 44-year-old is that the squad’s injury list has shrunk. Andros Townsend is likely to play his first match since December 18 after he came through an under-21 game against Newcastle on Tuesday. Midfielder Sandro could also feature for the first time in a month. Jan Vertonghen and Younes Kaboul have returned to training following their respective ankle and thigh injuries, but they will not be risked for the Swansea game. Sherwood admitted he has grown attached to the squad since his promotion to head coach, but the 44-year-old has also developed a ruthless streak as he knows his future at Spurs is likely to depend on whether he is a success or failure this term. “Yes, absolutely,” the Tottenham manager said when asked if he was willing to let players go. “As long as they’re the players I don’t want to take us forwards, then I’m happy (to sell them).” Sherwood revealed that he has held talks with technical director Franco Baldini about who he would like to get rid of in the January window. “We’ve had discussions, yes,” he said. “But it’s sometimes a case of supply and demand. We’ve got fantastic players here at the club and if we were to lose no one I wouldn’t be shedding any tears, but you can only go with a certain amount of players and the pressure’s on because it’s a World Cup year for a lot of these players. It’s important that they’re playing. “We can’t guarantee that they’re going to get maximum game time, but we certainly won’t be leaving ourselves short.” Central midfield is the most overloaded area in Sherwood’s squad. Tim Sherwood is prepared to allow some of his fringe players to leave Tottenham this month. Sherwood inherited a bloated squad when he took over from Andre Villas-Boas in December. The Portuguese went on a vast summer spending spree last year, parting with over £100million to bring in seven new signings, with Gareth Bale leaving for a world-record transfer fee. Some of them – principally Paulinho and Christian Eriksen – have been successes, but the likes of Nacer Chadli, Etienne Capoue and January signing Lewis Holtby have found their first-team starts hard to come by under Sherwood. Press Associationlast_img read more

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Cruise Line Faces Negligence Lawsuits After 200 Get Coronavirus

first_imgDespite the fact that the passengers had arrived from an infected ship, none of them were tested for the virus upon arrival.She adds that the cruise line knowingly had nearly 200 passengers and crew members who were showing symptoms, and the company did nothing about it.Read the lawsuit here: A South Florida lawyer has filed COVID-19 negligence lawsuits on behalf of 16 families against a subsidiary of Carnival Cruise Lines.Debi Chalik, an attorney and founding partner of Chalik and Chalik Law Firm, made the complaints last week against Princess Cruises, which Carnival operates.“Princess Cruises has shown an utter disregard for the safety of its passengers and crew members,” the lawsuit states.According to Chalik, the Diamond Princess was quarantined off the coast of Japan with about 700 cases of COVID-19 in early February.Meanwhile, the Grand Princess departed from the west coast of the United States on February 21, and docked on March 5 in Oakland. That ship had 100 confirmed cases of the virus.Chalik’s plaintiffs were shuttled to military bases in California, Georgia, and Texas.We need to correct inaccurate info found online and in some media. Read BOTH parts of this 2-tweet clarification from @CDCgov. Live, infectious virus was NOT found on #DiamondPrincess 17 days after cabins were vacated. @NEJM reports it survives on surfaces only up to 72 hours. https://t.co/gMtMJP4QzX— Princess Cruises (@PrincessCruises) March 26, 2020last_img read more

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Women’s World Cup

first_imgEngland beat South Africa in tense finish to reach Lord’s finalHOSTS England reached the Women’s World Cup final following a nerve-racking two-wicket win over South Africa in Bristol.Anya Shrubsole steered a tense England over the line with just two balls to spare after they lost six wickets for 78 runs.Heather Knight’s side were chasing South Africa’s 218-6, built on Mignon du Preez’s unbeaten 76.They will face Australia or India in Sunday’s final at Lord’s.England required a boundary from number 10 Shrubsole to seal the win after they appeared to be cruising towards victory.Sarah Taylor – arguably their best player – scored a typically classy half-century in a stand of 78 with captain Knight (30) to take them to within 80 runs of victory.However, both players fell in quick succession – Knight to a wonderful catch from Laura Wolvaardt at square leg – and a collapse followed.Nat Sciver (3) was bowled round her legs and Katherine Brunt (12) was dismissed charging the seamer, but Fran Wilson (30) and the experienced Gunn, with a run-a-ball 27, held their nerve.Taking singles initially before being more expansive in the closing overs, they inched England towards victory.There was still time for brief alarm when both Wilson and Laura Marsh fell in quick succession, but Shrubsole drove her first ball for four to spark wild celebrations in the England camp and reduce a number of South Africa players to tearsTAYLOR THE ALL-ROUND STARWicketkeeper Taylor, who is once again an integral part of the side after being sidelined with anxiety-related issues, was named player-of-the-match following an outstanding all-round display.She executed a brilliant leg-side stumping to remove South Africa’s Trisha Chetty in a near-flawless display with the gloves.To underline her importance in a low-scoring contest, Chetty – Taylor’s opposite number – spilled two catches and was largely responsible for her side conceding 25 extras.With the bat, South Africa’s teenage opener Wolvaardt hit her fourth half-century of the competition and Du Preez impressed with some silky off-side play and hard-hitting into the leg side.However, once again, England’s bowlers were miserly – Brunt and Laura Marsh conceding just 22 runs in the powerplay.CAN ENGLAND WIN IT?Since losing their opening match of the competition against India, England have won every game – topping the group table on their way to the final four.They have the tournament’s leading run-scorer – Tammy Beaumont – and in Sciver an explosive all-rounder who has hit two centuries in the competition.Taylor and Knight lead a formidable middle order while, in the field, Brunt has bowled more dot balls than anyone else in the competition.Australia are the defending champions, but England won it in 2009 and also on the other two occasions they were hosts – in 1973 and 1993.The Lord’s final is a 26 500 sellout and the International Cricket Council released a statement last Wednesday declaring that 50% of ticket buyers were female and 31% were under the age of 16 – suggesting the tournament has been a hit with some new cricket fans.(BBC Sport)last_img read more

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NOGIG 2020: ExxonMobil, NNPC, PTI Begin on Winning Note

first_imgPTI took the lead midway into the first half through the individual brilliance of Asogbon Seyifunmi who tore the SEPLAT defence to shreds before slotting the ball home.The first half ended with PTI maintaining their slim 1-0 lead.On resumption for the second half, the two sides intensified their efforts, taking the battle to each other’s territory. It was SEPLAT that were soon rewarded for their industry as one of their midfeilders was brought down just outside the third half. Captain Nwulu Daniel stepped up to take responsibility and he did it so well. He defied the wall arranged by PTI defence and tucked in a thunderous shot that beat the flatfooted PTI goalkeeper for the equaliser. The stands quaked as spectators rose to salute the free-kick.It became a ding dong affair until the contrversial penalty which was converted to give PTI the victory.A dominant NNPC demolished NCDMB 3-1 in the third match of the day.NCDMB scored first after a fluid move from the nidfield. The first half ended 1-1.When hostilities resumed in the second half, NNPC fell back on experience and wore down their opponents. They scored two more goals to seal victory.Share this:FacebookRedditTwitterPrintPinterestEmailWhatsAppSkypeLinkedInTumblrPocketTelegram The defending champions, ExxonMobil, NNPC and PTI football teams recorded impressive wins yesterday in the opening day matches of the preliminaries of the Nigeria Oil and Gas Industry Games being played at the Legacy Pitch, National Stadium, Lagos.In the opening match, the defending champions ExxonMobil dismissed NLNG 2-0, hanks to Tayo Akande’s brace.The second match saw PTI beat SEPLAT 2-1 in a pulsating encounter that was nearly marred by the centre referee who made some controversial calls. A highly contested penalty call against SEPLAT saw their players stop play temporarily. However, their decision to stage a walk out was later rescinded after appeals from officials of both sides. The resultant penlty was expertly converted by Shetima Bukar to give PTI the victory.last_img read more