Citizens Financial Group pays customers for helping the environment

first_imgCitizens Financial Group pays customersfor helping the environment Green$ense is a first-of-its-kind program that rewards customers with cash for reducing paper-based payment transactionsBURLINGTON, V.T. – (October 7, 2008) Citizens Financial Group today announced its Citizens Bank and Charter One customers will earn money for helping the environment by reducing paper through an industry-first incentive program that pays customers cash for making electronic-banking payment transactions.”At Citizens, we are committed to offering customers products and services that make a meaningful difference in their everyday lives,” said Theresa McLaughlin, Group Executive Vice President and Chief Marketing Officer at Citizens Financial Group. “With Green$ense, we pay customers for changing their habits in a manner that not only makes banking more convenient and their lives more manageable, but also is beneficial for the environment. We are pleased to offer this first-of-its-kind program to our customers, and proud of the impact it will have on the environment.”Now available to new and existing Citizens Bank and Charter One retail customers, Green$ense rewards customers $0.10 for each electronic payment they make, up to $10 per month and $120 per year. Unlike other incentive programs, Green$ense deposits cash directly into a customer’s checking account on a monthly basis, providing greater savings and spending flexibility. And, rather than limiting cash payouts to debit card transactions, customers enrolled in Green$ense earn money for debit card purchases (signature and PIN), online bill payments and recurring payments, making it the most robust program of its kind in the industry.Enrollment in Green$ense is free for all Citizens Bank and Charter One customers with a checking account, including Green Checking, the bank’s free checking product. There are no minimum balance requirements and no hidden fees. As an added perk, customers who enroll in the program will receive an industry-first Green$ense MasterCard debit card made from recycled plastic. Customers also will be enrolled automatically in online banking with free Bill Pay and receive paperless statements.According to the U.S. Postal Service, the average U.S. family receives approximately 19 bills and statements and makes seven payments in paper per month. By eliminating these paper statements and processing these transactions electronically, the average family can save about seven pounds of paper, 63 gallons of water and 24 square feet of forest a year according to Cooler, Inc. Citizens and Charter One customers can calculate the individual effect they will have on the environment by reducing their paper-based transactions with a special online calculator available at the Citizens and Charter One Web sites.Customers who enroll in Green$ense will automatically receive their banking statements electronically. Using a conservative enrollment estimate, Citizens Financial Group expects the program to save 700,000 pounds of paper and nearly seven million gallons of water in the first year of the program alone.Each month, customers enrolled in Green$ense will receive an e-mail from Citizens or Charter One providing tips for a greener lifestyle and a summary of the impact the program has had on the environment.CFG is promoting Green$ense to customers throughout its retail footprint with a multi-media campaign that includes broadcast and online advertising. Green$ense promotional items have been printed on recycled materials.Customers can begin the enrollment process online at www.citizensbank.com(link is external) or www.charteronebank.com(link is external), by calling the bank’s 24-hour, live customer service line at 1-888-910-4100 (Citizens) or 1-877-242-7837 (Charter One), or by visiting any Citizens Bank or Charter One branch. All customers, existing and new, will then be required to “e-sign” through online banking to confirm enrollment.About Citizens Financial Group, Inc.Citizens Financial Group, Inc. is a $161 billion commercial bank holding company. It is headquartered in Providence, R.I., and, through its subsidiaries, has more than 1,600 branches, more than 3,500 ATMs and more than 24,000 employees. Its two bank subsidiaries are RBS Citizens, N.A. and Citizens Bank of Pennsylvania. They operate a 13-state branch network under the Citizens Bank brand in Connecticut, Delaware, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont, and the Charter One brand in Illinois, Indiana, Michigan and Ohio. CFG has non-branch retail and commercial offices in about 40 states. It is one of the 10 largest commercial banking companies in the United States ranked by assets and deposits. CFG is owned by RBS (The Royal Bank of Scotland Group plc). CFG’s Web site is citizensbank.com.last_img read more


Stellar boards make a bright future for credit unions

first_imgCredit union boards are a litmus test for good credit unions. If we can strengthen boards, we can expect credit unions to be stronger organizations that are more effective at serving their members.Why do I say this? Because good boards reflect their credit unions’ missions and members. Because boards’ agendas are their members’ agendas. And, because boards play a key role in attracting and retaining CEO talent, another key factor in credit unions’ success.Because boards are the glue that holds the movement together, I get really excited when they do things to better their leadership capabilities.For example, at last year’s CUES Director Development Seminar, I talked with a board member who had previously attended the program and learned a lot from speaker Les Wallace, Ph.D., president of Signature Resources and a big advocate of board assessments, such as CUES’ Self-Assessment for Credit Union Boards.Wallace emphasized that assessments could help a board establish where it is and what it can do to improve its governance culture and capabilities. The director’s chairman was staunchly against doing an assessment, but the director persevered. Now, he and his volunteer colleagues have done two assessments, with great results. (Notably, Wallace is again leading CUES Director Development Seminar , Sept. 16-18 in Savannah, Ga.)That same director and the other members of his board also are regularly using CUES’ Center for Credit Union Board Excellence, which includes a website of articles and videos for ongoing board development (as well as the assessment portion of Self-Assessment for Credit Union Boards). CCUBE was launched five years ago this month, after I heard Rick Powers, lead faculty for CUES Governance Leadership Institute (June 14-17 at the University of Toronto) talk about a Canadian board development program, the Institute for Corporate Directors.Modeled after ICD’s offering, CCUBE membership became available in 2010, shortly before NCUA delivered rule 701.4, requiring directors to have a foundational knowledge of credit union finance.The CCUBE website offers boards a wealth of resources about finance, governance, strategy and—importantly— CEO relations. To ensure the future success of credit unions, boards need to do a great job hiring, retaining and managing CEO talent.A recent addition to CCUBE—“Evolution of a CEO Evaluation”—describes the way the board of $1.7 billion University Federal Credit Union, Austin, Texas, bettered its CEO evaluation process over time. (Not yet a member of CCUBE? You can sign up for a 30-day free trial by emailing [email protected])Interestingly, CCUBE originally got underway because of a dream we had that we needed something like this to help further the development of credit union boards and, in turn, strengthen the movement. We have another dream now … that directors will actively boost their engagement in the near term. CUES stands ready to help; check out all the possibilities coming up yet this year at this one-stop CUES shop for directors. 2SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Dawn Poker Dawn joined cues in 2007. Dawn has served as VP of Conferences and Executive Education, SVP/CLO and in 2010 she became the SVP/Chief Member Relations Officer. Prior to … Web: www.CUES.org Detailslast_img read more


NCRPO’s Sinas sorry for lockdown bash

first_imgDepartment of Justice secretary Menardo Guevarra have also tasked the National Bureau of Investigation to look on possible ECQ violations committed by those in the event./PN MANILA – National Capital Region Police Office (NCRPO) chief Major General Debold Sinas issued an apology for his birthday celebration, which drew backlash for supposedly violating the ban on mass gathering and rule on physical distancing during the coronavirus pandemic. He assured the public that the NCRPO remains its adherence to the words and guidance of President Rodrigo Duterte and Philippine National Police chief Police General Archie Francisco Gamboa. Gamboa, earlier yesterday, has directed the PNP Internal Affairs Service to conduct an investigation on Sinas’ controversial mananita, a tradition in military and police to greet a commander celebrating his birthday ng commander at the early break of the morning. Sinas explained that he was caught up with the mañanita conducted by some of NCRPO personnel “in their own volition.” “Some of the pictures circulating in the social media were edited and grabbed from old posts. The pictures may depict itself however it does not define the totality of what really had happened,” Sinas said. In a statement on Wednesday, Sinas apologized for the “anxiety caused to the public” by the gathering but clarified that some of the photos that went viral online was from his previous birthday celebrations.center_img According to Sinas, it was never his intention to disobey any existing protocols amid the enhanced community quarantine (ECQ). “In all actuality, my accommodation to them was done with all cautiousness because I am fully aware of the anti-COVID measures being implemented by the government,” Sinas said. Aside from the controversial gathering last May 8, Sinas has also reportedly held a relief operation in Tondo, Manila in which residents allegedly did not practice proper distancing. “Nevertheless, I apologize for what transpired during my birthday that caused anxiety to the public,” he added. National Capital Region Police Office chief Major General Debold Sinas blows his birthday cake last May 8. The NCRPO PIO shared this photo of the celebration on their Facebook page but later on took down the post after earning ire of netizens. NCRPO PIOlast_img read more