Research shows that trust is the most important factor for Croatian customers when shopping online

first_imgBut since we know that it is 10 times cheaper to return an existing customer than to get a new one, they were also asked what is most important to them to repeat the purchase. As expected, most of them will return if they aresatisfied with the purchase and service, and only after that if they are satisfied with the purchased product, and if the trader pointed them out attractive new offers. Therefore, good user experience with a retailer is most important to most online shoppers, which suggests that the most important factor on the internet – gain the trust of customers. The eCommerce Croatia Association conducted a survey of 1959 online customers with the help of its members – web retailers. More than 36 percent of respondents shop online at least once a month, while as many as 20 percent shop several times a week. The surveyed Croats mostly buy clothes and shoes on the Internet, followed by household items and electronic devices. Also, a significant portion of them buy online travels and tickets. According to information obtained from merchants who participated in the survey, 50 to 70 percent of purchases end with the choice of payment upon collection, but when these same customers are asked which payment method they prefer, most of them like the “card”, while “cash on delivery” second, and PayPal in a high third. The aim of the research was to find out what online shoppers in Croatia want, what they buy most often, which payment methods they prefer, how they make the purchase decision, and what bothers them the most after the purchase. Although as many as 23,4 percent of respondents give up shopping due to the search for a better price, slightly more of them give up due to negative reviews. When asked about the most important criteria for the first purchase, they put “the possibility of preferred payment”, But follow in their footsteps”positive customer reviews”And”safe purchase certificate”. One of the reasons for the discrepancy between desire and reality is probably the “fear of data theft” that still has over 56 percent of respondents, but also the fact that they can not ask for a card and type data. Given the recent introduction of a new PSD2 regulation that brings biometric verification, it is believed that the card payment process will be facilitated in the future. Source / photo: Ecommerce Croatia Although the research did not directly address the tourism sector, it provides a good overview and reveals the habits of online consumers. As we can see, if customers are satisfied with the quality of service, they are willing to repeat the purchase. On the other hand, if the reviews are negative, the buyer will cancel the purchase. Also, it is interesting that the possibility of preferred payment to customers is even more important than negative reviews, so every caterer and renter should offer several different payment methods when booking a tourist offer. According to the data of the Ecommerce Foundation from the Netherlands, Croatian ecommerce is continuously growing from year to year, and in 2019 it reached 449 million euros, which is about 6 percent of the total value of retail in the Republic of Croatia. Over 70 percent of the population in Croatia uses the Internet, and almost half of Croats have bought something online at least once. But how many of them do it a little more often?last_img read more


Beat writers discuss 2017 season predictions

first_img Published on August 30, 2017 at 10:05 pm With the 2017 Syracuse football season set to begin Friday night, beat writers Joe Bloss, Sam Fortier, Matthew Gutierrez and Tomer Langer explain their predictions. The Orange, led by second-year head coach Dino Babers, open Sept. 2 in the Carrier Dome and begin conference play Sept. 30 at North Carolina State. SU owns one of the nation’s toughest schedules.Joe BlossTwo is better than oneRecord: 6-6MVP: Eric DungeyX-Factor: healthEach of Dino Babers’ previous head coaching gigs have seen improved results in Year 2. This one will be no different. Syracuse will lose some ugly games to very good teams, but take care of business against its nonpowerhouse opponents. A thin injury report will be key. See you at the TK Bowl.Sam FortierTaking care of businessAdvertisementThis is placeholder textRecord: 5-7MVP: Zaire FranklinX-Factor: Defensive lineThere are five games on Syracuse’s schedule that it has an “OK” to “good” chance of winning: Central Connecticut, Middle Tennessee, Central Michigan, Wake Forest and Boston College. There are five “ha, good one” games: at Louisiana State, Clemson, at Florida State, at Miami and at Louisville. This leaves two tough but winnable games: home against Pittsburgh and at North Carolina State. A tough schedule strains the Orange enough to put it on the wrong side of those contests, but Dino Babers’ offense lives up to the hype in Year 2. Overall, Syracuse wins the games it should.Matthew GutierrezHere I Go AgainRecord: 4-8MVP: Eric DungeyX-Factor: Defensive lineQueue Whitesnake’s flagship song, “Here I Go Again,” as Syracuse football embarks on another season that leaves fans yearning for basketball season well before November. A winning record and bowl eligibility, both of which have eluded the program since 2013, will elude SU at least one or two more years. One of the nation’s toughest schedules allows the Orange no room for error. This team will be considerably better than that of last year, but SU finishes the year 1-8 after a 3-0 start.Tomer LangerNot quite thereRecord: 5-7MVP: Zaire FranklinX-Factor: SecondaryI don’t doubt that this year’s team will be better than last year’s team. But that improvement might not necessarily make a dent in the wins column with the tough nonconference schedule on top of an always-daunting ACC slate. We know what this offense can do, and as long as Dungey is healthy, it should keep clicking. The secondary was ravaged by injury last season, but veteran safety Antwan Cordy is back and the entire unit is confident heading into the season. Whether it can live up to that confidence will be vital. Comments Facebook Twitter Google+last_img read more


Aliah Bowllan returns after month-long injury in Syracuse’s loss to Pittsburgh

first_imgAfter being sidelined with an injury for nearly a month, Aliah Bowllan was flying around the court. She made play after play where she laid out to keep the ball from hitting the ground. At times, she leaped through the air on consecutive plays. Diving on every part of the court, her instantaneous reflexes and sublime technique were on display.Defensively, she kept Syracuse alive.Registering 16 digs against No. 3 Pittsburgh (16-1, 5-0 Atlantic Coast), a team that has lost only one set in its last four games, Bowllan was a bright spot in the Orange’s (4-8, 1-4) straight-set loss. Her game included seven more digs than the next best player from either team.“Today was probably either her best or top three best matches I’ve ever seen,” assistant coach Derryk Williams said. “I thought she played out of her mind.”Bowllan shined in the Orange’s first set, holding her ground defensively and keeping the ball in the air so the offense could run. Her acrobatic efforts kept rallies going, allowing teammates Polina Shemanova and Ella Saada to register 15 and nine kills, respectively. Though Bowllan had a quieter second and third set, she continued to make diving saves of the same caliber. Even on points that SU lost, Bowllan’s energy extended them.AdvertisementThis is placeholder textThe senior missed Syracuse’s last six games with a right ankle injury, leaving the team without a libero. During her absence, head coach Leonid Yelin played outside hitter Kendra Lukacs in the position. Knowing Bowllan would return in time for Friday’s matchup against the Panthers, Williams said that the team needed balance between making sure she was ready while simultaneously making sure not to re-aggravate her ankle during practice this past week.“At this point in her career, she knows what she needs to do,” Williams said. “We’re not going to teach her something incredible that’s going to make her that much of a better volleyball player, so we’ve got to figure out what amount of reps are important.”Her return changed nothing about the game plan coming into this game — both Williams and Bowllan herself said that the defensive strategy is identical regardless of the libero.The senior’s success in the first set resulted in some of the best play the team has had all season, keeping up with the nation’s third-best team for the entirety of the set. After suffering from gaping defensive holes and serve-receive issues against Wake Forest last week, Bowllan filled in gaps across the court.“Just look at the numbers, how much she was digging,” Yelin said.Yelin admits that beyond her performance, he’s just glad that she is healthy — his biggest concern throughout the game was potentially losing Bowllan again.“In regards to my ankle, I feel a lot better and I wouldn’t be pushed to play if that wasn’t an opportunity that came about,” Bowllan said. “It’s really exciting… and I’m so happy to be back.”But perhaps most impressive was the caliber of the attack which Bowllan’s 16 digs came against. During warm-ups, the Panthers pummeled kill after kill, sending the Syracuse ball-boys running in every which direction to collect the balls. The wicked power behind Pittsburgh’s warm-up hits was too much for even the Panthers’ own players to handle: a pregame scrimmage left Pittsburgh players standing helplessly, unable to return kills, and ultimately phased by their teammates strength.“We’ve been there before, we’ve played great teams in the past,” Bowllan said about her first game back being against one of the nation’s top teams. “Nothing [was] really different.” Comments Published on October 11, 2019 at 11:49 pm Contact Roshan: [email protected] | @Roshan_f16 Facebook Twitter Google+last_img read more


Robert Lewandowski eager to maintain goal-scoring run

first_img“It’s more important that we’ve won 5-0,” the Poland international said. “You always have to be thirsty for goals, and you have to be hungry to play better and achieve more. You can’t just think that you have achieved enough.”I always want more. No matter how many goals I have scored or will score, the most important thing always is that we as team pick up three points.”Lewandowski, who is averaging a goal every 22.5 minutes in his last three outings for Bayern, has picked up the baton from fellow Bayern attacker Thomas Muller.Muller had scored six goals in his opening four Bundesliga games as well as a brace in the 3-0 Champions League win over Olympiakos on Sept. 16, but he has not scored in his four appearances since.Referring to Lewandowski’s recent goal-scoring success, Muller joked: “Hebought my run off me!”He does a great job, and should he continue like that it’s just great for the team and the club. We have to continue to play him into positions. He’s certainly in good shape right now.” Muller has credited summer signing Douglas Costa for the Bayern attack’s impressive record this season.–Follow Joy Sports on Twitter: @Joy997FM. Our hashtag is #JoySportslast_img read more